Privacy Policy

Aussivo is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our services. By accessing our platform or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal details during account registration or use of our services:

  • Name
  • Email address
  • Phone number
  • Government-issued identification (for KYC purposes)
  • Payment details, including bank or cryptocurrency wallet information

1.2 Non-Personal Information

We may also collect non-personal data automatically, such as:

  • IP address
  • Browser type and version
  • Device information
  • Usage data (pages visited, clicks, time spent on the platform)

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze platform usage, and personalize content.

2. How We Use Your Information

2.1 Providing Services

We use your information to:

  • Create and manage user accounts
  • Process transactions and payments
  • Enable Cryptocurrency services

2.2 Communication

We use your contact information to send:

  • Service updates
  • Transaction confirmations
  • Marketing materials (only with your consent)

2.3 Security and Compliance

We use your data to:

  • Verify identity and conduct KYC/AML checks
  • Monitor and prevent fraud or unauthorized activities
  • Comply with legal obligations

2.4 Analytics and Improvement

We analyze aggregated usage data to:

  • Improve platform performance and functionality
  • Develop new services and features

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist in

  • Payment processing
  • KYC/AML compliance
  • Cloud storage and hosting
  • Marketing and analytics

These providers are contractually bound to protect your data and use it only for specified purposes.

3.2 Legal Requirements

We may disclose your information if required to:

  • Comply with applicable laws or legal processes
  • Protect the rights, property, or safety of Aussivo, our users, or the public

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Retention

We retain your personal information only as long as necessary for:

  • Providing services
  • Complying with legal and regulatory obligations
  • Resolving disputes

Once the retention period ends, we securely delete or anonymize your data.

5. Data Security

We implement advanced security measures to protect your data, including:

  • Encryption (SSL/TLS) for data in transit
  • Secure servers for data storage
  • Multi-factor authentication for account access

Despite our efforts, no system is entirely secure. Users are encouraged to protect their accounts by using strong passwords and enabling additional security features.

6. Your Rights

6.1 Access and Correction

You have the right to access, review, and update your personal information by logging into your account or contacting us.

6.2 Data Portability

You may request a copy of your data in a machine-readable format.

6.3 Deletion

You can request the deletion of your personal data, subject to legal and regulatory obligations.

6.4 Withdrawal of Consent

If you have consented to marketing communications, you may withdraw this consent at any time.

7. Cookies Policy

Aussivo uses cookies to improve functionality and user experience. You can control cookie preferences through your browser settings. However, disabling cookies may affect platform functionality.

8. Cross-Border Data Transfers

As a global platform, your data may be stored or processed in countries outside your own. Aussivo ensures that all data transfers comply with applicable data protection laws.

9. Children’s Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Updates to Privacy Policy

We may update this Privacy Policy periodically. Changes will be notified via email or platform updates. Continued use of our services after changes indicates acceptance of the revised policy.

11. Contact Us

For questions, concerns, or data access requests, please contact us at: Email: [email protected]